New American Hospital
The New Business Model Needed for Success

The old American hospital business model has been in difficulty for some time, some say it's dead. Clearly the nation is going bankrupt by its approach to healthcare, and increasingly its quality is being called into question. A number of hospital leaders have been rethinking their business model, and getting substantially better results by changing how the organization is managed.

To implement the new model, effective executives first focus on leadership team development and culture renewal, then enlist involvement by the hospital's staff in creating a massive wave of change and work process improvements. This "turning of the tide" dramatically improves system quality and customer satisfaction. Financial performance predictably grows rapidly as does competitive dominance in the region. The model is reliable in producing these outcomes.